Visão geral da função – Gerente de vendas
We are seeking a dynamic, results-driven Sales Manager who is unique with modern digital sales leadership. You will be responsible for overseeing the day-to-day activities of our high-performing telesales team and driving our online and retail market presence.
Key Responsibilities
1. Multi-Channel Sales Leadership
Telesales Management: Direct and coach a team of telesales representatives to convert cold and warm leads into sales.
Online Sales Strategy: Oversee the digital sales funnel, ensuring web inquiries and social media leads are managed with high conversion rates.
Target Achievement: Define, monitor, and exceed monthly, quarterly, and annual sales quotas.
2. International Trade & Logistics (Import/Export)
Manage the complexities of importing and exporting goats, including compliance with international veterinary regulations, customs documentation, and livestock transit protocols.
Negotiate contracts with global suppliers and buyers to optimize profit margins and ensure supply chain reliability.
3. Lead Generation & Business Development
Identify and penetrate new regional and international markets.
Develop strategic partnerships with agricultural distributors, large-scale farms, and institutional buyers.
Implement innovative lead generation tactics across LinkedIn, industry trade shows, and digital platforms.
4. CRM & Customer Relationship Management
Maintain a robust CRM system to track the sales pipeline and customer interactions.
Build long-term loyalty with key accounts by ensuring seamless delivery and post-sale support.
Resolve high-level customer grievances related to shipping, quality, or compliance.
5. Performance Analysis & Reporting
Provide detailed weekly and monthly reports on sales KPIs, conversion rates, and market trends.
Analyze “cost per lead” and “customer acquisition cost” to optimize the sales budget.
Conduct periodic performance reviews for the sales team, identifying training needs and top performers.
Required Qualifications & Experience
Educação
- Bachelor’s degree in Business Administration, Marketing or a related field.
Experiência
- 3-5 years in sales, with at least 2 years in a leadership role.
Industry Knowledge
- Proven experience in leading a team of sales personnel.
Habilidades técnicas
- Proficiency in CRM software (Salesforce, HubSpot), Excel, and Digital Marketing tools.
Communication
- Exceptional negotiation skills and the ability to communicate across different cultures and time zones.