Retail Assistant

Job Summary:

As a Shop Attendant at Agroventures, you will play a vital role in ensuring the smooth day-to-day operations of our agricultural retail store. Your responsibilities will include providing excellent customer service, maintaining a well-organized and stocked store, and assisting customers with their agricultural product needs. If you have a passion for agriculture, excellent communication skills, and enjoy working in a dynamic retail environment, we invite you to join our team.

Key Responsibilities:

• Customer Engagement – Assist customers, providing information on agricultural products; understand customer needs and recommend suitable products thereby fostering positive relationships to enhance customer satisfaction and loyalty.
• Product Knowledge – Develop a deep understanding of the store’s agricultural product range; stay informed about new products, features, and industry trends; and effectively communicate product features and benefits to customers.
• Customer Service Excellence – Provide excellent customer service by addressing inquiries and resolving issues; handle transactions accurately and efficiently; and ensure a positive and memorable shopping experience for customers.
• Merchandising – Assist in maintaining attractive product displays to stimulate sales; monitor and replenish stock on the sales floor; implement merchandising strategies to highlight key products.
• Order Fulfillment -Ensure accurate order fulfillment, safe handling and packaging of products for deliveries and pickups.
• Sales Reporting – Record and report daily sales activities and achievements; provide feedback on customer preferences and market trends; collaborate with the sales team to analyze and improve sales performance.
• Operations – Work with retail manager for efficient operational processes; and maintain the store’s cleanliness, organization, and compliance with safety standards.
• Stock Audit -Collaborate with retail manager to conduct regular audits and cycle counts to verify inventory accuracy.

         Requirements:

• At least SSCE/ WASSCE qualification.
• Previous experience in a retail or customer service role is desirable.
• Passion for agriculture and basic knowledge of agricultural products.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced retail environment.
• Basic math skills for cash handling.
• Attention to detail and organizational abilities.
• Willingness to learn about new agricultural products and technologies
• Must reside in Achimota and environs
• Working hours 7am-7pm including Saturdays.